All parts with defects in material and workmanship. This warranty for CatGenie Products covers the operation of litter and its parts under normal conditions of use, as specified in the Installation and Operation Guide, and excludes any malfunctions resulting from improper or unreasonable use or maintenance, accidents, humidity excess, inadequate packaging, lightning, momentary surges or tampering, alterations or unauthorized modifications CatGenie is designed for use in certain environments only. It is therefore essential to observe the instructions provided in the Installation Guide. Coverage period: The CatGenie Warranty lasts two years from the date of purchase of the products, ONLY THE ORIGINAL BUYER TO DETAIL MAY MAKE THE WARRANTY ON DEFECTIVE MATERIALS AND OPERATION FROM THE date of purchase per minute PROVIED BY THE INVOICE OR PURCHASE DISCOUNT IN ORIGINAL. At the expense of CatG Italia srl: Any faulty components will be repaired or replaced within a reasonable period of time and free of charge. How to obtain warranty service: 1. Send the product to the service center together with a proof of purchase issued by an authorized dealer. Preliminary operations: Contact CatG Italia srl at the number reserved for customer service and follow the instructions of our assistance center for shipping and packing the product. WARNING: BEFORE SHIPPING THE PRODUCT CONTACT CUSTOMER SERVICE AND FOLLOW THE INSTRUCTIONS FOR PREPARATION, PACKAGING AND SHIPPING FROM IT IS SUPPLIED. DAMAGES CAUSED BY AN INCORRECT PROCEDURE OF PREPARATION, PACKAGING AND DELIVERY OF THE CATGENIE OR ITS COMPONENT ARE NOT COVERED BY THE WARRANTY. Label and ship the product to the customer service address. CatG Italia Srl Via Galileo Galilei n.7 29029 Rivergaro Piacenza The product, accompanied by a proof of purchase, can be sent to the service center. For further details contact the CatG Italia srl Protection: The clauses of this warranty replace any other guarantee or condition, except those provided by law. This Warranty does not affect any rights granted by law and does not preclude any protection guaranteed in accordance with the law. This Warranty is not transferable. IMPORTANT: In countries where the limitation of liability is not precluded, the maximum liability of CatG Italia srl can not in any case exceed the price actually paid for the purchase of the product. CatG Italia srl declines responsibility for special, incidental, consequential or indirect damages, except in cases of willful misconduct and gross negligence. This Warranty is void if the label bearing the serial number has been removed or altered.